The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Shipping & Delivery
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- Free shipping on orders totaling over $89 shipped within the 48 continental USA states.
- Flat $6.95 shipping on orders totaling under $89 shipped within the 48 continental USA states.
- International orders including Hawaii, Alaska, Puerto Rico and APOs are subject to standard international shipping rates.
- In-stock items will ship within 1-4 business days (Monday through Friday only).
- Expedited and rush delivery are available upon request. Please contact us at info@frontiercycle.com or 314-918-0017 for a shipping quote.
- International
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- International orders including Hawaii, Alaska, Puerto Rico and APOs are subject to standard international shipping rates.
- International orders will be charged shipping at checkout. If there was no shipping charge added during checkout, the customer will be notified.
- For any international shipping quotes, please contact us at info@frontiercycle.com or 314-918-0017.
- Return Policy
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HASSLE FREE RETURNS
If you purchased the wrong size or a part does not fit you can return the item(s) within 30 days of invoice date. The item(s) must be returned unused, unaltered, or modified in the exact condition it was sent to you.
Free return shipping on wrong merchandise received or manfacturing defects and damage.
Please contact us for a RMA number which should be included on the return form.
RETURN MERCHANDISE STEPS:
1. Contact us at info@frontiercycle.com for an RMA number.
2. Place items in secure packaging in box/bag.
3. Print and fill out Frontier Cycle Return Form and place in the box/bag.
4. Send item(s) back to us by which ever shipping provider you choose. (Items which are being sent back by pre-paid return label will be shipped via Fed-Ex).
5. You will receive a refund to the original form of payment or sent exchange upon us receiving returned item. If exchanging for a different item, place a new order on our website www.frontiercycle.com after receiving refund for returned merchandise.
- Store Hours
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Our webstore is open 24/7 and 365 days per year. We are a online-only webstore.
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